Viable provides an advanced AI-powered platform designed to convert qualitative data into actionable insights. Utilizing AI capabilities, including GPT-4, it can analyze unstructured feedback at a large scale, eliminating the need for time-consuming spreadsheets. The platform enhances customer satisfaction by detecting critical topics from diverse data sources, without the necessity for manual tagging. Viable allows customization to align with specific business objectives, facilitating strategic planning and informed decision-making. It integrates seamlessly with well-known tools like Zendesk and Intercom, and provides unrestricted access for the entire team.